




| ABOUT MRS |  |  | The Market Research Society is the world's largest international membership organisation for professional research practitioners. |  |  |  |  |  |  |
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|  | EDITORIAL BOARDEDITOR-IN-CHIEF
Peter Mouncey FMRS FIDM Biog Consultant and Visting Fellow at Cranfield University.
EXECUTIVE EDITORIAL BOARD
Professor Martin Callingham FMRS Biog Visiting Professor at Birbeck College, University of London.
Mike Cooke FMRS Biog Global Director of Online Research and Strategy, GfK NOP
Gill Ereaut FMRS Biog Founder and Principal, Linguistic Landscapes.
Andrew Green Biog Chief Marketing Officer, Ipsos MORI.
Corrine Moy FMRS Biog Global Director of Marketing Sciences, GfK NOP.
Dr Agnes Nairn Biog E.M. Lyon
Ben Page Biog Head of Social Research Institute, Ipsos MORI.
Adam Phillips FMRS Biog Consultant and MD of Real Research.
Professor Alan Wilson Biog University of Strathclyde
BOOK REVIEW EDITOR
Professor Alan Wilson University of Strathclyde
EDITORIAL ADVISORY BOARD
Dr Vicki Arbes Open Mind Research Group
Richard Asquith BMRB
Ken Baker Ken Baker Associates
Merry Baskin Baskin Shark
Bill Blyth TNS
Jim Blythe University of Plymouth
Ian Brace TNS
Sue Brooker National Centre for Social Research
Simon Chadwick Cambiar LLC
Barbie Clarke Family, Kids and Youth
Martin Collins Opinionpanel Research
Pete Comley Virtual Surveys
Spike Cramphorn add+impact
Philly Desai Turnstone Research
Professor Don Dillman Washington State University
Professor Richard Elliott University of Bath
Erwin Ephron Ephron Papazian Ephron
Sally Ford-Hutchinson The Thinking Shop
Sarah Fryer Sony Europe
Peter Furness Peter Furness Ltd
Richard Goosey Harris Interactive
Wendy Gordon Acacia Avenue
Professor Chris Hackley Royal Holloway, University of London
Paul Harris Paul Harris Associates Ltd
Caroline Hayter Acacia Avenue
Nigel Hollis Millward Brown
Jonathan Jephcott Synovate
Professor Roger Jowell City University
Peter Kellner YouGov
Rachel Kennedy University of South Australia; Ehrenberg-Bass Institute
Claire Labrum Strictly Financial
Barry Leventhal Teradata
Tim Macer Meaning
Phyllis MacFarlane GfK NOP
Colin McDonald McDonald Research
Professor Malcolm McDonald Cranfield University
Lord McIntosh
Erhard Meier Ipsos MORI
Virginia Monk Network Research & Marketing
Nick Moon GfK NOP
Rory Morgan Research International
Professor Shintaro Okazaki Autonomous University of Madrid
Professor Colm O’Muircheartaigh Irving B. Harris Graduate School
Professor Nigel Piercy University of Warwick
Professor Leyland Pitt Simon Fraser University
Ray Poynter The Future Place
Malcolm Rigg Policy Studies Institute
Caroline Roberts Stanford University
James Rothman James Rothman Market & Economic Research
Marko Sarstedt University of Munich
Professor Don E. Schultz Northwestern University
Anjul Sharma Synovate
David Smith DVL Smith Group
Ineke Stoop Netherlands Institute for Social Research
Neil Swan RS Consulting
Humphrey Taylor Harris Interactive
Professor Michael Thomas University of Strathclyde
Ginny Valentine Semiotic Solutions
Professor Richard Webber Kings College London
Richard Windle Ipsos MORI
BIOGRAPHIES
Peter Mouncey FMRS FIDM Independent consultant and Visiting Fellow at Cranfield School of Management, specialising in key account management, CRM, market research and marketing metrics. Also Director of Research at the Institute of Direct Marketing and a member of the Executive Editorial Board of ‘Interactive Marketing’. Formerly responsible for Group Marketing Services & CRM Strategy at the Automobile Association, Peter Mouncey has presented at numerous conferences on marketing-related topics and has published widely.
Martin Callingham FMRS Visiting Professor at Birkbeck College (London University), developing new ways of classifying areas, modelling their properties and handling flow data. Formerly Group Market Research Director at Whitbread responsible for market research, spatial analysis and direct marketing groups. Formerly Chairman of AURA, Council member of ESOMAR and Council member for the Association of Geographic Information.
Mike Cooke FMRS A Fellow of the Market Research Society, Mike has been in research since 1972 and held many industry positions. He is on the board of GfK NOP Research Group, as Global Director responsible for online research and strategy. He has been Vice Chairman of the British MRS and has served on the Executive of the Social Research Association and on the Council of the Association of Management Sciences. He is a Trustee of the Marketing Sciences Institute.
Gill Ereaut FMRS Gill Ereaut specialises in the application of linguistic and discourse analytic methods in the commercial field, founding the consultancy Linguistic Landscapes in 2002. Gill has twenty five years’ experience in market research, more than twenty of these as a qualitative specialist. She co-edited and co-authored the seven-book series ‘Qualitative Market Research: Principle and Practice’ (Sage 2002) and has contributed articles and chapters to academic and non-academic publications on this subject. She speaks regularly at industry conferences, events and training courses and edits the AQR publication ‘In Depth’. Her particular interests are qualitative analysis and the evolution of qualitative methods in market research. In 2004 she was made a Fellow of the Market Research Society. She has a degree in Psychology and a post-graduate degree in Contemporary Cultural Process.
Andrew Green Andrew is Chief Marketing Officer for the Global Media division of Ipsos. In his 26 year career he has worked in six countries across three continents. In 1998 Advertising Age named him as Media Innovator for his work setting up television audience research in China. He has written or contributed to two books on broadcasting in Asia including Television in Contemporary Asia (Sage, 2000) and From Mao to the Millennium: Chinese Broadcasting in Transition (BMRB, 2001). He sits on the editorial advisory boards of both Admap and the International Journal of Advertising and has been a member of the programme committee for the Worldwide Readership Symposium since 1993. Andrew has over 100 references on WARC including 69 published articles and conference papers.
Corrine Moy FMRS Global Director of Marketing Sciences at GfK NOP, a Board Director of NOP Research UK and involved in the design and analysis of virtually all major surveys at NOP. A Chartered Statistician and fellow of the Royal Statistical Society, Corrine Moy advises and lectures widely on statistics for various organisations. She is a leading member of the Census Interest Group of the MRS and was joint editor of the MRS Guide to the Census (2001). She has published a number of papers in industry journals and won the best technical award for papers presented at the 1995 and 1999 MRS Conferences. Her main research interests are sampling methodology and multivariate analysis.
Dr Agnes Nairn (BA, MA, MBA, PhD) Agnes Nairn is a lecturer in marketing at E.M. Lyon, previously she was Senior Lecturer in Marketing at the University of Bath. Agnes' first degree was from Cambridge after which she worked in Sri Lanka and the US before becoming commercial manager of a leading worldwide tour operator. After an MBA she worked as a director for a market research agency. She has taught MBA programmes in the UK, Denmark and Greece and has presented at conferences in Europe and the USA. Her research to date has delved into the concept of market segmentation (social construction of market segments, ethics of segmentation, misuse of statistics in segmentation, gender segmentation for direct marketing, attitude to risk as a segmentation variable). She is now looking at the segment of primary school children and is studying the roles which brands play in their everyday lives.
Ben Page Head of MORI’s Social Research Institute. Joined MORI in 1987 after graduating from Oxford University. A frequent writer and speaker on research, communications and the modernising agenda in public services, Ben Page has directed hundreds of surveys for government and public services examining quality of life, communications, service delivery, customer care and the democratic deficit and participation in politics. He was recently named as one of the 100 most influential people in public services by the Guardian newspaper. Has acted as a research adviser to the UK Cabinet Office since 1992.
Adam Phillips FMRS Research consultant and MD of Real Research. Member of ESOMAR Council and Chair of ESOMAR’s Public Standards Comimittee. Member of the Press Complaints Commission and the Financial Services Consumer Panel. Previous roles include MD of ATR UK, MD of Euroquest, Deputy MD of BMRB, MD of Mass Observation and CEO of Winona Research in the USA. Also had spells at Research International and Unilever. Former Chairman of the MRS.
Professor Alan Wilson Alan Wilson is Professor of Marketing at the University of Strathclyde Business School and Head of the Marketing Department. Prior to joining the University of Strathclyde, he held high level positions within leading London-based marketing research agencies and a management consultancy practice. He has written numerous articles on marketing research and has received a number of awards for his publications. His textbook, Marketing Research: An Integrated Approach is in its second edition. He regularly acts as a marketing and market research advisor to a number of public and private organisations. He is also a full member of the Chartered Institute of Marketing, a Council member of The Market Research Society and he chairs the Society’s Professional Development Advisory Board.
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