 Editorial
Peter Mouncey  Viewpoint: UK alcohol policy and market research: media debates and methodological differences
Chris Hackley  Viewpoint: Response to ‘Fifty years using the wrong model of advertising’
Spike Cramphorn  Forum: Building better causal models to measure the relationship between attitudes and customer loyalty
Jose Antonio Martínez and Laura Martínez Caro  Tackling health inequalities using geodemographics: a social marketing approach
Marc Farr, Jessica Wardlaw and Catherine Jones  A new tool for pre-testing direct mail
Margaret Faulkner and Rachel Kennedy  Optimising the language of email survey invitations
Howard R. Moskowitz and Birgi Martin  Measuring customer loyalty to product variants
Jaywant Singh, Andrew Ehrenberg and Gerald Goodhardt  Using Support Vector Semiparametric Regression to estimate the effects of pricing on brand substitution
María Pilar Martinez-Ruiz, Alejandro Mollá-Descals, Miguel Ángel Gómez-Borja and José Luis Rojo-Álvarez  Book review - ESOMAR market research handbook, fifth edition
Alan Wilson  Book review - The telephone interviewer’s handbook: how to conduct standardised conversations
Eamonn Santry 

Full Table of Contents & Abstracts
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| MARKET RESEARCH ABSTRACTS | |
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